Shipping policy
Shipping & Order Policy
At PawPlus, we’re dedicated to providing your furry friends with top-quality products and reliable service. To ensure a smooth and secure shopping experience, we accept prepaid orders only-this helps us maintain product quality, fast delivery, and full accountability. Thank you for your patience and trust-we prioritize your pet’s wellbeing!
Order Process
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Order Placement
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Once you place your order, we’ll send you an order acknowledgment via email.
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Dispatch Confirmation
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We’ll notify you again when your order is dispatched, marking it as accepted by PawPlus.
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Items in your order may ship together or separately, depending on availability.
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Delivery Timeline
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Average dispatch time: Within 2 business days (excluding Sundays & public holidays)
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Estimated delivery: 7-10 days from order confirmation
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Minimum: 3 days after dispatch
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Maximum: 7 days after dispatch
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Our trusted delivery partners will coordinate with you directly for delivery timing and address confirmation.
Shipping Charges
| Order Value (INR) | Shipping Charge |
|---|---|
| ₹500 and above | Free shipping |
| Below ₹500 | ₹100 |
Note: Cash-on-Delivery (COD) is not available.
Shipping Locations
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We currently ship within India only.
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We do not ship internationally at this time.
Need Help?
If you have any questions or need assistance, feel free to reach out to us at support@pawplus.care. We’re here to ensure a happy and healthy experience for both you and your pet! 🐾💙