Terms of service

Here’s a refined and streamlined version of your Terms of Service (ToS), incorporating best practices from e‑commerce standards and Shopify templates—clean, user-friendly, and legally robust:

TERMS OF SERVICE

Last updated: [Date]

OVERVIEW
This website is owned and operated by PawPlusIndia (“we”, “us”, “our”). By accessing or using our site, tools, or purchasing products, you agree to these Terms of Service (“Terms”). Please review carefully—if you disagree, please do not use our site or services. We may update these Terms at any time by posting changes; continued use constitutes acceptance of those updates.

1. Eligibility & Account Use

  • You must be at least the age of majority in your jurisdiction (18+ in India), or have parental/guardian consent.

  • Do not use the site for illegal activities or upload harmful content (viruses, malware, etc.).

  • We reserve the right to suspend or terminate access for policy violations.

2. Products & Pricing

  • All product descriptions, images, and prices are subject to change or correction without notice.

  • We may limit or cancel orders at our discretion (e.g., suspected fraud or stock issues).

  • Your accurate and current billing/shipping information is required to fulfill orders.

3. Payments & Transaction Errors

  • Prices are as listed at checkout. Errors are subject to correction.

  • If a payment fails but your account is charged, you’ll receive a refund within 4–7 business days (or per your payment provider’s timeframe).

  • For delays, please contact support@pawplus.care.

4. Damaged & Defective Goods

  • Inspect your order upon receipt.

  • Report defects, damages, or incorrect items within 2 days of delivery to support@pawplus.care.

  • We’ll review and, if approved, offer a replacement or refund.

5. Returns & Exchanges

  • Due to hygiene and safety, we do not accept returns for edible items.

  • Exchanges for damaged or wrong products must be requested within 2 days of delivery.

6. Third‑Party Links & Tools

  • We may link to third-party services. These are not endorsed by us, and we’re not responsible for their content or performance.

  • Your use of third-party tools is at your own risk.

7. Intellectual Property & User Content

  • All site content (designs, text, images) is the property of PawPlusIndia and is protected. You may not copy or misuse it.

  • Any feedback or ideas you submit may be used by us royalty-free and without obligation to you.

8. Privacy

  • Your use of our site is also governed by our [Privacy Policy]. Please review it in the footer

9. Disclaimers & Liability Limits

  • Our products are supplements, not medical treatments. Results may vary.

  • We provide our services “as is.” We disclaim all warranties to the fullest extent allowed by law.

  • In no event shall we be liable for indirect, incidental, or consequential damages.

10. Indemnification

You agree to protect and indemnify us (and our affiliates) from any claims or losses arising from your violation of these Terms.

11. Governing Law & Disputes

  • These Terms are governed by the laws of India.

  • Disputes will be subject to jurisdiction in Indian courts.

12. Severability & Termination

  • If any provision is found invalid, the remaining Terms shall still apply.

  • We may terminate your access at any time for policy violations—without notice.

13. Contact Us

Questions? Email us at support@pawplus.care